Ismael Rhissa named new head of Pratt & Whitney Customer Service Centre Europe (CSC) at MTU Maintenance Berlin-Brandenburg

MUNICH, June 28, 2019 – Pratt & Whitney, a division of United Technologies Corp. (NYSE: UTX), is pleased to announce that Ismael Rhissa has been appointed General Manager of the Pratt & Whitney Customer Service Centre GmbH (CSC), located in Berlin-Brandenburg, Germany, effective July 1st, 2019.  He takes over this role from Carsten Behrens, who will be leaving to take on new challenges, effective June 30th, 2019.   

“Ismael has been a key part of the success of our aftermarket services. We are pleased that he has accepted this position and look forward to him bringing his extensive experience to continue growing our business and supporting our clients,” says Satheeshkumar Kumarasingam, vice president of customer service at Pratt & Whitney.

Ismael joined Pratt & Whitney more than seven years ago in strategic planning and business development. In 2015, he took on the role of director of aftermarket services for Europe, Middle East and Africa. He holds a Master’s degree in Business Administration and a post-graduate degree in Finance and Treasury. In his new position, he will join the MTU Maintenance site of Berlin-Brandenburg.

CSC is a 50-50 joint venture of MTU Maintenance Berlin-Brandenburg and Pratt & Whitney Canada. It engages in marketing and sales activities for several Pratt & Whitney engines, providing service and support for customers in Europe, Africa and the Middle East.

About Pratt & WhitneyPratt & Whitney is a world leader in the design, manufacture and service of aircraft and helicopter engines, and auxiliary power units. Follow Pratt & Whitney on social media. United Technologies Corp., based in Farmington, Connecticut, provides high-technology systems and services to the building and aerospace industries. To learn more about UTC, visit its website at, or follow the company on Twitter: @UTC. To receive press releases and other news directly, please sign up here.

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