Carrier Expands Service Offering with New Remote Monitoring Solution

A new monitoring solution from Carrier will allow building owners, maintenance departments and other users to track and remotely monitor their heating, ventilating and air-conditioning systems, and receive analysis and recommendations from the experts at Carrier. Carrier, which operates in France as Carrier SCS, is the world leader in high-technology heating, ventilating and air conditioning (HVAC) systems, and a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).

Carrier monitoring solution: 24/7 remote access to monitor for alarms and optimize performance

Through a Web portal, HVAC system owners and users can monitor their sites in real-time and benefit from Carrier expert analysis and recommendations to optimize the equipment. To meet the needs of each user, this solution comes in three levels: standard, premium and infinite, with services including automatic alarm notification and corrective actions, data analysis and specific recommendations from Carrier experts to optimize resource allocation.

The service offers improved response through alarm monitoring and pre-diagnostics, allowing the identification of a potential issue before it occurs. Interventions can be completed quickly on site or via a remote connection directly to the equipment.

Service compatible with a range of equipment

This monitoring solution is adaptable to a broad range of systems, new or existing. It can also be connected to equipment from brands other than Carrier.

Easy access and full security

A Web portal offers customers a single point of connection to access and monitor all their sites. The system directly links the equipment to Carrier's data center through a dedicated virtual network via dedicated Access Point Name: no data will circulate through the Internet, and there are no extra telecom costs and no need for analog telecom lines.

"Through this new offering, Carrier delivers an advanced monitoring solution with Carrier's expert know-how. It is an effective way for our customers to monitor their sites and installations and maintain them to their best level of performance," said Eric Latré, marketing manager, Carrier France.

Carrier monitoring solutions are now available in France through an annual contract from 240€. They are also available free of charge for all new equipment for six to 12 months, depending on the length of the warranty, subject to the installation of a communications kit.

For more information on Carrier products and services, visit

About Carrier
Founded by the inventor of modern air conditioning, Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit or follow @CarrierGreen on Twitter.

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