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Suppliers

Suppliers

Our suppliers are critical business partners that meet our expectations for business practices, environmental responsibility and operational excellence. We count on them to meet the same high standards for quality, delivery, cost and customer satisfaction that we place on ourselves.

Doing Business with UTC

At UTC we work closely as partners with our suppliers to maintain a world-class, integrated supply chain. We require our suppliers to meet our expectations for ethics and compliance as set forth in the UTC Supplier Code of Conduct.

This Code of Conduct sets forth our expectations for each of our product and service suppliers, and aligns with the expectations we maintain for our own directors, officers, employees and representatives. UTC understands and expects that our product and service suppliers will have their own internal codes of ethics and conduct that, at a minimum, incorporate the requirements from the Supplier Code.

California Transparency in Supply Chains Act

California law requires UTC to disclose its activities regarding monitoring its supply chains to prevent human trafficking and slavery. Click here for this disclosure.

Supplier Registration

The UTC supplier registration system allows you to register your business with us. After registering, you will receive an email confirmation that your information is recorded. If there is an opportunity for exploring a business relationship, we will notify you. Registering is no guarantee of future business, but it does give your company an opportunity for exposure within UTC and across its businesses.

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Supplier Performance

utc-supplier-gold-7 4-HD

Supplier performance is an essential element of UTC’s strategy for developing a world-class, integrated supply chain. We provide our suppliers with the resources to ensure excellence, including access to our operating system for quality and continuous improvement, Achieving Competitive Excellence (ACE).

UTC Supplier Gold

Our Supplier Gold program is a key component of sustained supplier performance. Achieving UTC Supplier Gold is an important distinction that brings suppliers considerable benefits and recognition. First, suppliers see substantial improvements in their operating performance, enabling further growth. Second, suppliers gain recognition across UTC as the UTC Supply Management Council – comprising the vice president of Supply Management from each of our businesses – is engaged in the Gold certification process.

UTC SUPPLIER GOLD CRITERIA

0Escapes (Quality
Rejections) for
the Last 12 Months

100%On-Time Delivery for
the Last 12 Months

≥6Customer Satisfaction
Score (out of 7)

≥80%Score on Supplier Health
Assessment in All Categories Plus Zero Gold Question Gaps


Getting Started

Supplier Gold performance applies to UTC aerospace and commercial businesses and suppliers that deliver product or services to any organization within UTC. UTC Supplier Gold is complementary to a supplier's current Lean program and is in alignment with the UTC ACE operating system. If you are currently a UTC supplier, please reach out to your UTC contact to learn more about the Supplier Gold program.