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Chubb Wins Fire Detection Contract with Penzance Hotel

Queens hotel Penzance

Chubb has won a significant new contract to design and install the latest wireless fire detection system at the prestigious Queens Hotel, located in Penzance. Chubb, a leading provider of security and fire-safety solutions, is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).

Anthony Holman, the hotel owner, was looking for a fire detection solution that covered the whole estate. “Following the recent fire at the Royal Clarence Hotel in Exeter, which started in a building next to the hotel, it highlighted the importance of having the very best fire detection system in all neighbouring properties.”

The contract was tendered to a number of local and national suppliers. Chubb was chosen because of its reputation and proposed solution, including the use of the very latest, fully certified Chubb ZF2 wireless fire detection system.

More than 400 wireless detectors have been installed, networked to the fire detection panel situated in the hotel’s reception. It is a fully-zoned, addressable system that gives hotel management immediate visibility on exactly which room or area in the estate an alarm has been triggered. A wireless system was chosen to minimise the cabling work that would have meant the temporary closure of the hotel.

“The hotel is built from granite, with some walls being several feet thick – that the system works so well in this environment is an impressive engineering feat,” adds Holman. 

“Chubb has an excellent reputation and we have worked with them previously, but they were awarded the contract on the strength of their proposal and the quality of their engineers,” Holman explained. 

Installation was phased so that at no stage was the hotel without fire protection. Existing systems were removed, while tests were undertaken. “The installation went very smoothly,” Holman concludes. 

“Chubb devised a plan whereby the upgrade was completed area by area. The whole process took just two weeks, with the minimum of disruption to guests and staff. I would highly recommend Chubb to other hotels.”

The Queens Hotel has a prime location on the promenade of the historic town of Penzance, overlooking Mounts Bay and St. Michael’s Mount on the Cornish coast. It has 70 en-suite guest rooms over two floors, with the basement and ground floor containing laundry and maintenance rooms, staff quarters and a beautician’s area. The hotel also leases out the adjacent building containing four retail units and two self-contained flats.