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Guidelines for writing a DIALOG
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Governance > Ombudsman / DIALOG > Guidelines for writing a DIALOG

Guidelines for Writing a DIALOG

To help protect confidentiality, company computers should not be used for eDIALOG communications.

  • Use your preferred language
  • Provide as much detailed information as possible
  • Tell us if you have previously raised this issue with management
  • Include specific detail such as dates, what happened and where did it take place
  • Provide complete definition when using acronyms or abbreviations (example: ACE = Achieving Competitive Excellence)
  • Provide full name and reference numbers for policies and procedures
  • If you submit a paper DIALOG and would like to receive management’s response, provide your full name and home address
  • Do not tell co-workers or others you are using the program

More complex issues or those that are legal in nature will be referred to a UTC Corporate Ombudsman for review. If you write anything that might identify you as the writer, you will be contacted by a DIALOG Program Coordinator or an Ombudsman who will suggest alternatives. Information that could identify you as the writer will be removed before it is forwarded to management for response.

Submit your issue through eDIALOG, a secure, encrypted, web-enabled system hosted outside UTC, or use paper DIALOG forms available throughout UTC.

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