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Supplier Code of Conduct

United Technologies believes that successful businesses improve the human condition. This guides our performance and is integrated into everything we do. To that end, our overall goal is to delight our customers and other stakeholders by maintaining the highest levels of ethics, performance and corporate responsibility.

Because we do business in more than 180 countries and maintain relationships with more than 50,000 suppliers, the scope of our operations creates responsibilities for us and those with whom we work. To produce superior products in a responsible manner, we need suppliers who meet high standards for business practices, environmental responsibility, and operational excellence.

UTC released a provision in the Standard Terms and Conditions that establishes our expectation that our suppliers adopt a code of conduct suitable to their business that addresses key focus areas.

To help our suppliers review and comply with this provision, we refer them to resources available for their use:

  1. Assistance in creating a code can be found on the website of the nonprofit Ethics Resource Center, under “Resources”, “Toolkit.”
  2. UTC’s Ombudsmen serve as a confidential and informal information resource that suppliers can use if they encounter UTC business-related concerns.
  3. UTC is offering its suppliers access to online ethics training. If you are interested in using this resource, please contact your UTC representative for more information.

California Transparency in Supply Chains Act

California law requires UTC to disclose its activities regarding monitoring its supply chains to prevent human trafficking and slavery.

Section 24 of UTC’s Code of Ethics states:

“UTC is committed to good citizenship and believes that engagement with others improves the human condition. For our employees worldwide, UTC assures safe and healthy work environments, based on the more stringent of U.S. standards, local standards, or UTC policies. UTC does not use child labor or forced labor. For our communities worldwide, UTC works to protect the environment, maximize the efficiencies of our products, and reduce wastes, emissions, energy consumption, and the use of materials of concern. As affirmed in other sections of the Code, UTC obeys the law, does not discriminate in personnel practices, and does not engage in corrupt practices. In addition to its own commitments, UTC expects direct suppliers to adopt suitable codes of business conduct. See UTC's policy entitled "Corporate Citizenship."

UTC’s “Corporate Citizenship” policy requires direct suppliers to adopt a suitable code of business conduct that specifically addresses “fair employment practices, including prohibitions on harassment, bullying, and discrimination, use of child or forced labor, or trafficking in persons for whatever purpose.”

As described above, UTC addresses labor standards in its Code of Ethics, and expects its officers, employees and others to report actual or alleged failures to meet the Code’s standards. An annual certification required of all salaried employees worldwide includes a requirement to certify adherence to UTC's Code.

UTC makes training available to company management, employees, and certain third parties regarding human trafficking and slavery issues, including training with respect to recognizing and mitigating risks within the supply chain. Those with direct responsibility for supply chain management are required to take this training.

UTC has robust supplier selection and administration criteria that it expects its direct suppliers to adhere to; however, UTC does not verify or audit its product supply chains specifically to evaluate and address risks of human trafficking and slavery, nor does it require its direct suppliers to certify that materials incorporated into its product comply with laws regarding slavery and human trafficking in the country or countries in which they are doing business.